Shipping & Return Policy

At Bioswyft, we value your trust and aim to make every order smooth, safe, and satisfying. Our policies are designed to ensure a reliable delivery experience and clear communication every step of the way.

1. How can I track my order?

Once your order is confirmed, you will receive an email or SMS with your tracking details. You can follow the link to check your parcel status in real-time. If you need any help, feel free to contact us at 0319-6099-524 or email bioswyft@gmail.com.

2. What are your shipping charges and delivery time?

We offer nationwide delivery across Pakistan. A flat shipping fee of Rs. 199 applies to all orders. Orders are usually delivered within 2 to 4 working days, depending on your location.

3. Do you offer Cash on Delivery (COD)?

Yes, we offer a convenient Cash on Delivery (COD) option. You can pay in cash when your order arrives at your doorstep — no advance payment required.

4. What is your return and exchange policy?

If you are not satisfied with your purchase, you may return or exchange the product within 7 days of delivery. The product must be unused, sealed, and in its original packaging.

To initiate a return or exchange, please call us at 0319-6099-524 or email bioswyft@gmail.com with your order details. Our support team will guide you through the process.

5. What if my product is damaged or tampered?

If you receive a product that appears damaged, opened, or tampered with, please keep the packaging and contact us immediately. We will investigate the issue and arrange a replacement or refund if needed.

6. What if I bought Bioswyft products from another store?

If you purchased Bioswyft products from a third-party website or retailer, please refer to their return and exchange policies. Returns or refunds can only be handled by the store where the purchase was made.